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Frequently Asked Questions
Q. Do you
send samples?
A. Yes.
We supply A4 samples free of charge. The first three samples are
free but subsequent samples have a nominal charge of €1.
Q. Do you
deliver?
A. Yes.
We use a courier service for orders from Ireland. All orders
received before 12 pm are delivered the next day.
The cost
of delivery within Ireland is;
-
Shipments to the value of €100 - €7
-
Shipments over the value of €100 - Free of charge
Please
note, these prices are based on 1 carton orders with a maximum
weight of 20 kg.
Q
Do you send wallpaper overseas?
A Yes
but it can be quite expensive due to the weight of the product.
Please feel free to e mail for a delivery price.
Q
What adhesive should I use?
A Most
commercial over-the-counter pastes are fine to use with our
wallpapers. However, it is important to follow the instructions
on the reverse of the wallpaper label.
Q
How long will the wallpaper take to dry out?
A This
varies depending on the ventilation in the room and the time of
year. The wallpaper should be allowed to dry naturally, without
any additional heat sources. If the wallpaper dries out too
quickly, it can shrink, leaving a small gap between the strips.
Q
Are all wallpapers rolled the same way?
A NO.
Modern manufacturing techniques mean that wallpapers can be
rolled either way. Please ensure that you have checked the
pattern prior to hanging.
Q. What
is your returns policy?
A. We are
happy to accept returns on unused products in perfect condition.
The cost of returning the goods must be borne by the customer.
In the
unlikely event of faulty goods (assuming instructions were
followed correctly) we will fully refund the cost of the
products and bear the cost of postage. If the customers require
replacements, they will be sent out as quickly as possible.
Unfortunately, we can not reimburse re-hanging charges.
Q
How many rolls do I need?
A Use
our quick measure up guide. This will give an estimation based
on your measurements. It will not allow for large pattern
matches/ error but will give a good guide.
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Room
perimeter
(feet)
|
Height (feet)
|
|
7 - 7.5
|
7.5 - 8
|
8 - 8.5
|
8.5 - 9
|
9 - 9.5
|
9.5 - 10
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10 - 10.5
|
|
30
|
4
|
5
|
5
|
5
|
6
|
6
|
6
|
|
34
|
5
|
5
|
5
|
5
|
6
|
6
|
7
|
|
38
|
5
|
6
|
6
|
6
|
7
|
7
|
8
|
|
42
|
6
|
6
|
7
|
7
|
7
|
8
|
8
|
|
46
|
6
|
7
|
7
|
7
|
8
|
8
|
9
|
|
50
|
7
|
7
|
8
|
8
|
9
|
9
|
10
|
|
54
|
7
|
8
|
9
|
9
|
9
|
10
|
10
|
|
58
|
8
|
8
|
9
|
9
|
10
|
10
|
11
|
|
62
|
8
|
9
|
10
|
10
|
10
|
11
|
12
|
|
66
|
9
|
9
|
10
|
10
|
11
|
12
|
13
|
|
70
|
10
|
10
|
12
|
12
|
12
|
13
|
14
|
|
74
|
10
|
11
|
12
|
12
|
13
|
14
|
15
|
|
76
|
10
|
11
|
12
|
12
|
13
|
14
|
15 |
How
to Wallpaper.
Preparation.
The
first rule of wallpaper hanging is to prepare the surface.
Old paper must be removed. Although it seems a laborious
process, it's really worth doing right. Remove top layer of
old paper by hand. Then score the backing paper. Soak the
backing paper using an enzyme solution, such as Rustins
Wallpaper Stripper. Leave for a couple of minutes to soak.
It should then come away easily with a scraper. For really
stubborn paper, it's worth hiring out a wallpaper steamer.
All
cracks or holes on the walls should be filled, and the walls
lightly sanded. For walls that have been painted, it is
important to remove all grease, stains, and loose paint. At
this point, you should paint any woodwork that needs
refreshing.
Before you start, it is very important to read the
instructions on the roll. Some wallpapers require specific
soakage times. Make sure all rolls are the same, and that
the batch numbers are identical. If your paper requires
matching, it is worth while, laying two sheets of the paper
out flat, and finding the match before you start.
Before you hang the first strip, find an inconspicuous
corner and measure a half inch less than the width of the
paper, then using a spirit level or plumb line, mark a
straight vertical line on the wall. Measure the first strip
of paper, allowing an extra two inches for cutting. Paste
the sheet and allow the allocated soakage time. Align the
strip on the wall using your vertical line. Smooth the strip
into position, with a wide paper hanging brush, removing all
bubbles. Measure the next strip, taking note of any design
repeat. When you hang the next strip, be careful to match up
the edges so they meet and don't overlap. Wipe all strips
down using a damp sponge, to remove excess paste. Trim off
excess using a sharp blade, being careful not to tear
wallpaper.
Common Problems
Blisters/Air Pockets
These
are generally caused by not allowing the strips to soak in
the adhesive for a sufficient amount of time. It is really
important to follow the soakage times given on the
instruction labels that come with your wallpaper. They can
also occur if the wallpaper isn't smoothed down properly
when hanging.
To
rectify the problem, a small incision can be made in the
blister and then smoothed out. It may be necessary to inject
a small amount of adhesive into the blister and smooth out.
Seams
Opening
This
can be caused by insufficient adhesive or excessive
smoothing along the edges, causing some of the adhesive to
come away from the wall.. The best solution to this problem
is to apply overlap adhesive along any loose edges and re
apply.
Wallpaper Not Sticking Properly to Wall
If
walls aren't properly prepared, wallpaper may not adhere
properly to the wall. It is very important to remove any old
paint or wallpaper. Again it is important to follow the
manufacturers guidelines regarding soakage time. If a paper
is left soaking for too long the paste may dry out.
Marks/Streaks Appearing on Finished Surface
This
could be the result of excess paste remaining on surface of
wallpaper. Always wipe away any excess paste with a cloth,
paying close attention to edges.
It
could also be the result of marks on the wall that show
through some of the thinner wallpapers. If the wall is
marked or in bad condition, a decorator is advised to apply
lining paper before they hang wallpaper.
How
to Paint
The
first thing you need to do when painting is to prepare the
surface well. Newly plastered internal walls must be
completely dry. It is then necessary to prime the walls with
one part water to 5 parts paint. At this stage you can apply
the paint. Suitable paints would be Vinyl Matt, Vinyl Silk
and Soft Washable Sheen.
For
previously painted interior walls, wash well with sugar soap
to remove all dirt and grease. All holes and cracks should
be filled and any loose paint removed.
For
new exterior walls, it is important to prime before applying
paint. Previously painted exterior walls do not need to be
primed, but an extra coat of paint is required.
How
much paint?
To
estimate the quantity of paint required, measure the length
of each surface and multiply by the height. This will give
the total in square metres.
Average coverage
Primers: 12 square metres per litre
Emulsions: 13 square metres per litre
Gloss: 14 square metres per litre
Undercoat:16 square metres per litre
Masonry: 12 square metres per litre
It is
important to note that textured surfaces, exterior surfaces
and dark colours will all require extra paint and/or
undercoat.
If
you have any queries please do not hesitate to
contact a member of our team who will be happy to
advise you.
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